Update June 24, 2015: Check here to visit to latest post on resting IT eFiling login Pasword

Three to four email accounts, few more numbers of bank accounts, TPIN, Visa verification numbers and lot of other things where you need to remember those login IDs, passwords and secret questions etc that you need them on daily basis and few once in a while, right? It’s really difficult to remember all these login credentials. Sometime when you forget the password you try forgot password or any given reset option with some secret code/questions etc. But what if all these trials go futile?

Really a nail scratching situation :-), isn’t it? This was the case with one of the readers of this blog when he had to file his IT returns online during the last minutes of AY 2013-14 and he had to login his account. Surprise the password what he was having in mind is not working at all, then he try with forgot password option, but the details of the secret questions are not matching because first time when he created the account actually that was done by his friend and he did not share what secret question he put over there. Now when the friend was asked about the same, he said “yaar bhul gaya, yaad nai” (sorry I don’t remember).

Now what to do? Don’t worry, in such cases IT dept has given various options/steps to get it fixed. In this article we will see how to reset an income tax e-filing password from a basic to complex situations like above.

Here I take you through with the step by step process to reset the password. There are two ways by which you can reset the password. The very first and easiest way is Forgot Password Option and the second one Through Sending eMail.

Method 1: Forgot Password Option

1. Click on Login here in https://incometaxindiaefiling.gov.in/

Forgot Password-1

2. Click on Forget Password

Forgot Password-2

3. Enter PAN as your User ID & Captcha code then click on Continue.

Forgot Password-3

4. After step 3 you will find the below screen where you will find 3 option to choose any of them. Select one of them which you are comfortable with its respective data requirement. I will explain you about all the option one by one.

Forgot Password-4

Answer Secret Question: if you know the below answer then Select 1st Option.

a. Date of Birth/Incorporation
b. Secret Question
c. Secret Answer
d. After giving correct answer click on submit button
e. You will get new screen where you can set your new password and confirm it by re entering the same and click on submit button.

Forgot Password-5

In the alternative option choose Upload Digital Signature Certificate: if you have digital signature then only this option will be suitable to you where you need to upload the .pfx file or Upload using USB Token.

Forgot Password-6

After clicking on Submit option you will get below popup screen to select and upload the signature.

Forgot Password-7

In the third option Enter e-Filed Acknowledgement Number and Bank Account Number: This option is very well possible if you have last financial year income tax returns copy where you can find the acknowledgment number. In case you don’t find in your documents then you can check your mail as well where you may find it.

Forgot Password-8

After success of any of these above options click on submit button you will find the new screen where you can enter new password and confirm the password by entering again then click on Submit.

Forgot Password-9

With this you complete the resetting you e-filing password and use it for filing your income tax returns. If all of these above process doesn’t work for you in case you don’t remember the secret questions or other confidential infomration then you can resort to the second method to reset your password i.e.

Method 2: Through Sending eMail

Even after using above option you are not able to set the password then there another way where you can set the password by just sending mail.

You just need to send an email to validate@incometaxindia.gov.in with the below required details asking to reset your password.

i. PAN Number
ii. Pan Holder Name
iii. Date of Birth/ Date of incorporation
iv. Father’s Name
v. Registered PAN Address

You will receive reply in 48 hours from donotreply@incometaxindia.gov.in and then you can reset the password with new password.

Hope this article would help you in detail to reset the password. Do share your further query or view.

How to reset Income Tax e-Filing Login Password?

47 thoughts on “How to reset Income Tax e-Filing Login Password?

    • June 13, 2013 at 11:25 AM
      Permalink

      Hi Kiran, Thanks for appreciating.

      Reply
  • July 17, 2013 at 11:00 AM
    Permalink

    hi,

    i tried all above.
    no reply from validate @incometaxindia
    invalid e filed details entery . is the error

    pl help

    Reply
    • July 17, 2013 at 1:52 PM
      Permalink

      Hi Vimali,

      You can call IT dept at 1800-180-1961 and refer the mail that you have sent earlier. Certainly you will get assistance from them.

      Reply
  • July 18, 2013 at 1:56 PM
    Permalink

    I am trying to reset password with third option. But as shown in this article, the option for entering new password did not appear. Instead I got the message, that the password is mailed to your registered mail id. The password for the same(mail id) I do not have either. Can you guide in this situation?

    Reply
    • July 18, 2013 at 5:06 PM
      Permalink

      Hi Kiran,
      If you don’t have the email id which is registered then it is advisable to talk to the customer care at 1800 180 1961. they will help in changing the registered mail id and resetting the password as well.

      Reply
    • July 4, 2014 at 4:03 PM
      Permalink

      my pan na is —– d.o.b is ——.loss is my login password.please help me.

      Reply
      • July 4, 2014 at 7:07 PM
        Permalink

        Hi Gorakh,

        I suggest you, do not share your personal details, like PAN, DOB etc in comment section. I have removed them intentionally.

        I suggest you to write such queries using contact us form or send an email to info@succinctfintech.com

        Reply
  • July 28, 2013 at 10:04 PM
    Permalink

    Hi
    Though i got the new password from IT dept by email to day in the afternoon, i am not able to reset the password as a reset is not prompted. It is also not possible to login using the new password they have given. I have attempted to login with the new password immediately on receipt of it.

    Reply
    • July 29, 2013 at 9:41 AM
      Permalink

      Hi Pramod,
      Try to login in different browser. Even if doesn’t work call IT customer care and explain them the issue. They will surely help.

      Reply
  • July 29, 2013 at 5:34 PM
    Permalink

    you will receive the reset password from Validate@incometaxindia.gov.in only in case you send the request from the email which registered with the Income Tax E-filing website at the time of creating new account. if you send the request email other than one which is registered in http://www.incometaxindiaefiling.gov.in, you will not get any reply.

    Please let me in case if any one received reset password from a new email.

    Thanks,
    Gajendra

    Reply
    • July 29, 2013 at 6:08 PM
      Permalink

      Hi Ganjendra,

      Yes you are right.

      Reply
  • August 1, 2013 at 11:33 AM
    Permalink

    i have e-filled the return for AY 2011-2012 and not done it for AY 2012-2013.
    i have forgot the password and the secret question
    in the e-filing details the relevant AY is only 2012-2013 and 2013-2014.
    so what should i do now???

    Reply
    • August 1, 2013 at 6:47 PM
      Permalink

      Hi Chinmay,

      The relevant AY will be 2013-14. For password, if you don not remember the secret question & answer then follow Method 2: Through Sending eMail as given in this article.

      Reply
  • August 27, 2013 at 3:34 PM
    Permalink

    my regd. mail id blocked and i forgot my password so i want to change my regd. mail id
    what is the process for that…?

    Reply
    • August 27, 2013 at 9:30 PM
      Permalink

      Hi Radha,

      To update your email ID just follow the below process;

      Login->Go to Profile Setting-> Click Update Contact Details-> Edit Email ID & Alternative E-mail ID (if required)-> Enter Captcha Code->Submit

      On submission you will receive an authentication mail to the updated E-mail ID, click on the mail link and you are done. Cheers 🙂

      Reply
      • August 29, 2013 at 1:23 AM
        Permalink

        my registered email id, Acknowledgment Number, secret answer and password i don’t know, how to reset password
        i have only PAN no, and bank account no, previous TDS copy, receive cheque copy only.
        receive my new mail this message:

        Dear Taxpayer,

        Thank you for contacting efiling.

        Please note : “The new efiling login password would be shared to the registered email id”

        Thanks & Regards,
        Efiling Unit
        Directorate of Income-Tax(Systems)

        what do me? plz help me

        Reply
        • August 29, 2013 at 6:51 PM
          Permalink

          Hi Sengo,

          I suggest, call customer care once and explain your situation, they will surely give some solution for this.

          Reply
  • August 31, 2013 at 10:15 PM
    Permalink

    dear sir
    I have acknowledgment no and three bank account no i tried all three but it is showing invalid filing detail then i talked to help center their reply was not suitable secondly i don,t remember registered mail id
    now how to deal this problem

    Reply
    • September 2, 2013 at 7:04 PM
      Permalink

      Hi Gupta,

      Many a time call center have helped in such situation. Try calling them once again.

      Reply
  • September 26, 2013 at 11:30 AM
    Permalink

    Sir/Madam

    Please reset the password for the following

    Reply
    • September 26, 2013 at 12:13 PM
      Permalink

      Hi Dheeraj,

      To maintain the confidentiality of your personal data I had to remove the details shared by you. You are required to send those details to validate@incometaxindia.gov.in not to us.

      Reply
  • October 17, 2013 at 4:27 PM
    Permalink

    Hi I forgot my password and my mail id is blocked so I want change my Mail I D
    Please tell me What is the Process

    Reply
    • October 18, 2013 at 9:33 AM
      Permalink

      Hi Soumya,

      In this case you are left with only one option. Apply for DSC (Digital Signature Certificate) and upload the same to reset password.

      Reply
      • October 21, 2013 at 10:56 AM
        Permalink

        Sir is there any other option

        Reply
        • October 21, 2013 at 3:25 PM
          Permalink

          Hi Soumya,

          I don’t see any other option left apart from these.

          Reply
    • July 3, 2015 at 3:35 PM
      Permalink

      I want help.My ID and PASSWORD was created by consultant when I asked him to provide the password and id he is asking the lots of fees and not providing the password so I am unable to drilling my tax return

      Reply
  • October 25, 2013 at 6:46 PM
    Permalink

    for change in pass word,if party has not filed the return and it’s mandatory the acknowledgemtn number with bank account details than what to do???

    Reply
    • October 25, 2013 at 11:13 PM
      Permalink

      Hi Chetan,

      You may try sending answers to the question asked in first option. In case your email ID is not registered then you need to try the last option i.e. apply for DSC and upload the same to reset password.

      Reply
  • November 4, 2013 at 1:43 PM
    Permalink

    I have registered as a user in the incometax efiling site. Do the same login credentials work in traces website as well or the two sites are totally independent? please clarify this

    Reply
    • November 4, 2013 at 10:25 PM
      Permalink

      Hi Ram,

      It will be different from IT login credentials. You need to see whether you are Deductor or Taxpayer. As a tax payer the user ID will be your PAN.

      Reply
  • November 16, 2013 at 11:44 PM
    Permalink

    My pan… date of birth of Birth 17/01/1971 forgot mail id and secreate code, and e filling return please new password send to new mail id .

    Reply
    • November 17, 2013 at 9:07 AM
      Permalink

      Hi Dalia,

      You need to send these details to validate@incometaxindia.gov.in to request for password reset. Else you have to apply for DSC (Digital Signature Certificate) to get the password to your desired email ID.

      P.S. I have removed your personal details that you had mentioned in the comment.

      Reply
  • March 29, 2014 at 11:28 PM
    Permalink

    i have forgot the password and the secret questions; so i wanna opt the 3rd method ie. by giving acknowledgement no. and bank a/c no. but since i am filing my return for the first time i dun have an acknowledgement no. of the last assessment year.
    so, does this mean that the one who files return for the first time cannot get new password by the 3rd above mentioned way?

    Reply
    • March 31, 2014 at 9:19 PM
      Permalink

      Hi Sudhanshu,

      It’s obvious that, if you are filing for the first time you won’t have any such acknowledgement number or bank details for the previous AY. Instead you may try with the 4th option i.e. apply for Digital Signature Certificate.

      You can write to us at info@succinctfintech.com for any services related requirement.

      Reply
  • July 11, 2014 at 12:04 PM
    Permalink

    please help i lost user id how to now the user id to fill e-filling

    Reply
    • July 11, 2014 at 12:58 PM
      Permalink

      Hi Shaik,

      User ID is your PAN.

      Reply
  • July 13, 2014 at 6:12 AM
    Permalink

    Hello Sir i reset new password but i don’t know old password to conform new password. How know my old password please help me

    Reply
    • July 13, 2014 at 2:34 PM
      Permalink

      Hi Shaik,

      If your have previous fy ITR then you can use acknowledgement number and the bank account used while filing then you can reset pw. This is another easier way.

      Reply
  • May 14, 2015 at 5:31 PM
    Permalink

    i have only pan number and dob available i forget my password so how can i do

    Reply
  • May 14, 2015 at 5:32 PM
    Permalink

    i have only pan number and dob available i forget my password so how can i do pls

    Reply
    • May 20, 2015 at 7:15 AM
      Permalink

      Hi Vasant,

      Did you try all the options suggested here? In fact in IT website lot of easy ways have been updated. You may refer any of them.

      Reply
  • July 1, 2015 at 10:38 AM
    Permalink

    i request u to help me to login in i have forget my password and user id

    Reply
  • July 3, 2015 at 3:28 PM
    Permalink

    I want help.My ID and PASSWORD was created by consultant when I asked him to provide the password and id he is asking the lots of fees and not providing the password so I am unable to drilling my tax return. Help me

    Reply

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